Archer & Clay provides full-service medical billing for independent practices – handling everything from claim submission through denial resolution and patient collections, so your team can stay focused on patient care instead of chasing payments.
Every claim we handle gets checked for completeness and accuracy before it ever reaches a payer. We run claims through multi-layered scrubbing — checking coding, modifiers, and payer-specific requirements — immediately after the patient visit, so claims go out clean the first time instead of coming back for correction. We stay current on each payer’s requirements so “clean claim“ isn’t the exception, it’s the standard.
Submitting a claim is only half the job. We actively monitor every outstanding balance and follow up on payment delays rather than letting claims age quietly in a queue. When a payer requests supporting documentation, we get it to them promptly. Persistent, disciplined follow-up is what actually keeps Days in Accounts Receivable low — not just clean claims at the front end.
When a claim is denied, we investigate the reason immediately and either correct and resubmit or file an appeal — without unnecessary delay. You’ll be notified of what happened and why, and we work to identify the root cause so the same denial doesn’t repeat on future claims. No claim gets written off without your knowledge and consent.
ERAs and EOBs are posted promptly and accurately to keep your revenue cycle moving without gaps. Our process automates the flow of a claim from primary insurance to secondary insurance and, when applicable, to the patient — so no step gets missed and no payment sits unreconciled.
We manage patient-facing billing end-to-end: clear statements, flexible payment plans, and online bill pay that makes it easy for patients to actually pay what they owe. Patient responsibility has grown into a meaningful share of most practices’ revenue — we treat collecting it as a core part of the billing process, not an afterthought.
You get ongoing visibility into how your billing is performing — not just a monthly invoice. Reporting includes claim status tracking, collection rates, and the Key Performance Indicators that actually reflect your practice’s financial health. Monthly and annual reviews give you a clear picture of trends over time, so decisions about staffing, scaling, or process changes are based on real data.
